Data Policy

Responsible for data processing:

Museen der Stadt Wien
1040 Vienna

Phone: +43-1-505 87 47
Fax: +43-1-505 87 47-7201

For all questions concerning the processing of data and for the assertion of your rights (see below), please use this address.

Processing of data that you make known to us

Insofar as personal data may be entered on the website, the user discloses this data on an express-ly voluntary basis.

We store this data at least until your inquiry and any follow-up questions have been dealt with conclusively. In the case of you giving your consent or there being a justifiable interest in doing so, we will store this data beyond this period.

In addition to this data, we collect information about your individual use of the newsletter (inter alia the number and date of messages received, opening rate, click-through rate on links as well as the mail programme and device used). We use this data to continuously adapt our offering to the needs and interests of our users so that our newsletters contain information that is relevant for you. You can unsubscribe from further messages at any time, free of charge, by sending an e-mail to

We store this data for at least the duration of the newsletter subscription. In the case of you giving your consent or there being a justifiable interest in doing so, we will store this data be-yond this period.

Processing of the data that we collect resulting from your usage

  1. The supply of personal data is not required for the use of our website. However, our web server nonetheless collects that data which your internet browser discloses to us (inter alia the name of the page and/or file accessed, date, time, internet browser used, the page (referer) from which you accessed our website, screen resolution and operating system). We process this data so as to be able to find errors and optimise our service. This data is retained for a maximum of 1 year. It is impossible to identify you as a person from this data.
  2. If you use one of our online forms, then in addition we also store your IP address so as to be able to trace misuse (e.g. registration under a false identity). We store your IP address for a period of three months.
  3. From the provider referred to in the following section “Cookies and visitor statistics”, we collect data about your use of our website so as to be able to tailor it in the best possible way to your interests.

When do we pass on your data?

Your personal data will be used exclusively by us and not be disclosed to third parties in the absence of your consent, a legal obligation or a judicial or administrative decision. If we use third-parties (“contract processors”) to undertake assignments, we will ensure that they use your data only within the framework of the agreement made with them and our instructions, and in compliance with data protection regulations.

Cookies and visitor statistics

Use of cookies
Like most websites, uses cookies to optimise online functionality for our users.

What is a cookie?

A cookie is a text-only string of information transmitted from our web server that is stored in the cookie folder of the web browser on your computer's hard drive. Cookies allow our website to recognise your browser every time it is connected to our web server. The main purpose of a cookie is to allow our web server to identify website users in order to provide more personalized content that is relevant to your needs.

Our website uses two types of cookies:

Session cookies: These are temporary cookies that are stored in the cookie folder of your browser until you leave our website. These cookies are necessary for the proper functioning of certain applications or website functions.

Persistent cookies: Persistent cookies can be used to improve user-friendliness (e.g. by optimising navigation). These cookies remain in the cookie file of your browser for a longer period of time, depending on your browser settings. Persistent cookies allow information to be collected on a web server every time you visit our website. Persistent cookies are also known as tracking cookies.

If you want to learn more about cookies, there are many publications available on the subject. See for instance:

Third-party cookies

Insofar as Google AdSense, a web advertising service of Google Inc., USA ("Google"), places advertisements (text displays, banners, etc.) on this website, your browser may store a cookie transmitted by Google Inc. or third parties. The information stored in the cookie may be recorded, collected and evaluated by Google Inc. or third parties. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information. Through the use of these web beacons, simple actions such as user traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon about your use of this website is transmitted to and stored by Google on a server in the USA. Google will use this information to analyse your use of the website with regard to AdSense advertisements. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not combine your IP address with any other data held by Google. You can prevent the saving of cookies on your hard drive and the display of web beacons by selecting "Block all cookies" in your browser settings (in Internet Explorer under "Tools / Internet options / Privacy / Advanced"; or in Firefox under "Tools / Settings / Privacy / Cookies").

Web beacons and pixel tags

Our website contains web beacons (also known as pixel tags). A web beacon is typically a transparent graphic image, usually no larger than 1 pixel x 1 pixel, which is placed on a website or in an e-mail and used to monitor the online behaviour of the user visiting the website or sending the e-mail.

Tracking and analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files stored on your computer to enable analysis of how you use the site.

Thus, the following cookies are placed and read on your computer:

__utma saves the number of visits, the point in time of the first visit, the last and the current visit – 2-year storage period

__utmb (30 min. storage period) and __utmc (session cookie) determine the approximate length of stay on our website

__utmt (storage period 10 minutes)

__utmv (storage period 2 years)

__utmz records whether you accessed our site via a search machine and, if so, which search terms you used, whether you accessed it via a link or directly – 6 months storage period

_ga (storage period 2 years)

_gid (storage period 24 hours)

_gat (storage period 1 minute)

The information generated by the cookie about your use of this website (including your IP ad-dress) is normally transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to assess your use of this website, compile reports on website activity for us and to provide us with further services relating to the use of the website and the internet. We use the reports compiled by Google exclusively for the purpose of optimising our website and for market research. Your IP address, as disclosed by your browser in connection with Google Analytics, will not be merged with other Google data. Google will also transfer this information to third parties if required to so do by law or if third parties process this data on behalf of Google. Google will never associate your IP address with any other data held by Google. You can prevent the installation of cookies by choosing the appropriate settings in your browser software. However, please note that if you do this you may not be able to use all the functions on this website to their full extent. You have the option to completely block Google's collection of the data (including your IP address) generated by the cookie and referring to your use of the website as well as the processing of this data by Google – in order to do so, you must download and install a browser add-on from We have added the code “gat._anonymizeIp();” to Google Analytics, so that your IP address is processed in a shortened form (IP anonymisation). You can read more about which cookies Google Analytics can store on your computer, how long the cookies are saved for and the purpose they serve at Further information on how Google uses your data is available at

Please be aware that if you deactivate cookies certain functions on our website and therefore the full functionality of this website will not be available to you. If you do not know how to change your browser settings or delete cookies, please refer to your browser instructions.

Adobe Typekit

On our website we use fonts from Adobe Typekit, provided by Adobe Systems Incorporated (“Adobe”) or Adobe Systems Software Ireland Limited (“Adobe Ireland”). Adobe makes fonts available to us via this service. When you visit our web pages, these fonts are displayed in your web browser as a result of being requested from an Adobe server. Here, the IP address of your device is transmitted to Adobe (in the USA). As a result, Adobe receives the information that our website has been called up by your IP address. According to its own statements, Adobe does not store or use cookies on your device. You can find more privacy-related information on Typekit at

Your rights

You have the right to request information from us about all processed data, the correction or deletion of this data or also any restriction placed on the processing of data. Further, you can object to the processing of data. You can also revoke your consent to the use of your data at any time by sending an email to If you revoke your consent or make an objection, this will result in us deleting your data as long as we are not legally obliged to store it or entitled to do so for mandatory and legitimate reasons. If you revoke your consent, this does not affect the lawfulness of the data processing that has taken place up until this point in time. You also have the right to receive your personal data in a structured, current and machine-readable format.

If you believe that your data is being used contrary to legal requirements, please contact us. We can usually clarify your concerns in a direct conversation. You can also submit a complaint to the data protection authority (, phone: +43 1 521 52-25 69, e-mail:

Encryption of data transmission

Communication between your web browser and our server is encrypted using SSL.

Legal validity of this disclaimer:

This disclaimer is to be considered a component of the online offering from which reference was made to this page. Insofar as parts or individual phrases of this text do not, no longer or do not fully comply with the applicable law and legal provisions, the content and validity of the remaining portions of the document shall remain unaffected.

Vienna, November 2018